[ORANGE] Radio 4 "In Touch" tonight at 20:40 - Wildfireextendedto July 1st!

[Andy]

On 5/18/05, John Blundell <john at autopage.info> wrote:
> I spoke to Michael at EO this morning just after 9.00 and he confirmed that
> WF would not be turned off until July 1st.
> I received an SMS at 16:30 'from_Orange':
> 
> 'Wildfire will no longer be available from 31st May. For further information
> call 345'
> 
> So I did. They confirmed 31st May. I pointed out that both Radio 4 and EO
> had said 1st July. A supervisor called me back (that's twice in the same
> week) and said that the two other people that I listned to were mistaken.
> 31st May rules.
> 
> Don't rely on keeping it till the first.

I had this same text and also rang up orange. They said 31st of May
but the lady I spoke to was clearly in the "lets treat customers like
they aren't stupid" camp and checked. She confirmed that it was
running until end of June and she had read a "WIldfire Update"

If anyone from orange is listening. You really are looking very silly
at the moment. A senior member of your management team goes on the
radio and proclaims something that all your Customer Service people
tell us isn't true! If I wasn't so annoyed I'd probably be laughing
out loud.. .