[ORANGE] Wildfire email from O!

Andy andyb.uknot at gmail.com
Thu May 12 21:20:09 BST 2005


On 5/12/05, James Chastney <akeb at btopenworld.com> wrote:
> Hi,
> Just got this email from O, know I'm not really should forward but f*** them
> ... It was in answer about Wildfire Fax that I asked them.
> 
> James.
> 
> > From: <customer.services at orange.co.uk>
> > Date: Thu, 12 May 2005 16:27:54 +0100
> > Subject: Re: Case 2715692 technical query
> >
> > Dear James
> >
> > Thank you for your mail concerning the removal of Wildfire.
> >
> > Orange can confirm that from the end of May 2005 it is no longer offering
> > Wildfire, the voice activated answer phone service. When Wildfire launched it
> > was an innovative service offering Orange customers the opportunity to access
> > voice messages.
> >
> > However, over the last eighteen months user numbers have declined rapidly and
> > during a recent review of the service it became clear that Wildfire does not
> > offer some key features that Orange customers have come to expect from their
> > answer phone service. These include answer phone call returns, missed call
> > text alerts and Answer Phone Group Messaging offering the ability to send
> > messages to large groups of Orange users.

Same shit as the letter, Wildfire declined cos people got fed up with
the removal of things like Everyphone and left orange.. And because
they weren't allowing new connections, new customers couldn't get
Wildfire..  Orange caused the decline, killed it with 1000 tiny
cuts...  So lets hope they see sense and resuscitate it..



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