[ORANGE] Wildfire email from O!

James Chastney akeb at btopenworld.com
Thu May 12 20:14:29 BST 2005


Hi,
Just got this email from O, know I'm not really should forward but f*** them
... It was in answer about Wildfire Fax that I asked them.

James.

> From: <customer.services at orange.co.uk>
> Date: Thu, 12 May 2005 16:27:54 +0100
> Subject: Re: Case 2715692 technical query
> 
> Dear James
> 
> Thank you for your mail concerning the removal of Wildfire.
> 
> Orange can confirm that from the end of May 2005 it is no longer offering
> Wildfire, the voice activated answer phone service. When Wildfire launched it
> was an innovative service offering Orange customers the opportunity to access
> voice messages. 
> 
> However, over the last eighteen months user numbers have declined rapidly and
> during a recent review of the service it became clear that Wildfire does not
> offer some key features that Orange customers have come to expect from their
> answer phone service. These include answer phone call returns, missed call
> text alerts and Answer Phone Group Messaging offering the ability to send
> messages to large groups of Orange users.
> 
> From the 1st June the Wildfire Fax service will be removed from the network.
> You will no longer be able to activate or use the service. You will
> automatically be transferred on to the standard Answerfax service. You will
> retain your original fax number, when you are transferred to the Answerfax
> service
> 
> I trust the above information will be helpful.
> 
> Kind regards
> 
> George
> Orange Customer Service
> 




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