[ORANGE] Orange site down

[Simon Bonnick]

On Wed, 2005-05-04 at 08:45 +0100, Brian Morrison wrote:
> >  And if anyone does, can they also report that the cell serving DY12 2
> >  has been down since Sunday night. None of the operators I've spoken
> >  to seem to care. I've had as many different explanations as I've made
> >  calls to them.
> 
> Is Ric Lawson about on the list still? He was always pretty good at
> poking the correct people within O to get something done.
> 
> I'm surprised that their monitoring tools don't pick this up, surely it
> must be obvious when the call setups to successfully connected call
> ratio increases wildly on a give BTS?

The first time I called the operator even told me which cell it was.
Since then I've had operators trying to talk me through handset
diagnostics, denials of any outage and anything else to get me off then
line. If I can get them to go and find someone clueful, they can't
provide an ETA or a description of the fault.